Services Winter
Whenever you need us.
As the host family we are always on site and available in person for you. In order to ensure your peace and privacy, and to protect natural resources, we do not clean the apartments on a daily basis.
Enjoyment shop
Flexible care.
In our old smoky kitchen in the farmhouse you will find our gourmet shop with homemade products for breakfast (for self-removal).
bread, butter, eggs from our farm, jam, honey, cheese, bacon, spread, yogurt and much more
for a fee.
Basket of treats
Everything tastes best at home.
On the day of your arrival and on 3 other days a week, you can order a basket of treats containing pre-cooked meals that you can heat up in your own kitchen. You have a choice from a variety of homemade dishes. Just give us your order in the morning before 11 o’clock and we will deliver what you want during the day and put it in the fridge in your apartment.
To make planning easier, you can also place your order before you arrive.
Also included:
- free change of towels on request
- bedding, hand and bath towels, bathrobes
- free WiFi
- quiet places to relax in the immediate area
- reduced entry fee (− 10%) for the Tauern SPA in Kaprun
For families:
- no accommodation charge for children up to their 3rd birthday: free breakfast included
- on request we can provide a cot and high chair for no extra charge
- extra child’s bed, where possible, for 20 Euro per day
- playground and petting zoo with rabbits, ponies, goats, sheep, chickens …
Prices are subject to change.
Smoking is not permitted in any of our apartments.
Payment
Payment
Payment is due upon arrival at the latest.
Cash
EC card (Maestro)
Bank details
Raiffeisenbank Hohe Tauern
Account holder: Taxhof OG
IBAN: AT 07 35012 000 000 47753
BIC: RVS AAT 2 S 012
Cancellation terms
Please inform us of your cancellation in good time so that we can try to re-let the apartment. If we manage to do so you will not incur any cancellation fee. Please understand that if the apartments remain empty we will have to charge you for the loss we incur as a result.
Cancellation in accordance with the Austrian Hotel Contract Conditions:
up to 3 months before arrival date
no charge
3 months to 1 month before arrival date
40% cancellation charge
1 month to 1 week before arrival date
70% cancellation charge
in the final week before arrival date
90% cancellation charge
failure to arrive / no show
100% cancellation charge
We recommend that you take out travel and travel cancellation insurance.
In addition, we advise you of the validity of the Austrian Hotel Contract Conditions.
RESTAURANT TIPS
for gourmets
Pizza takeaway
